Saturday, February 6, 2010

Lesson 90-Courtesy & Efficiency in Customer Service

1.Courtesy-it arises from being gracious,polite & being considerate for the feelings of the customers.
2.Loyalty-a seller should be faithful to the company or product as well as to their colleagues.
3.Truthfulness-honesty & openness.
4.Efficiency-able,skillful,competent & energetic worker.

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